5 Questions to Help You Hire a Roofing Contractor

 Ask these important questions before hiring a roofing contractor to gauge transparency, expertise and trustworthiness. With the right information, you can make an informed decision for your roof replacement. 

When it’s time to replace your roof, finding the right contractor might feel overwhelming. With so many options, how do you know which contractor is best suited for your project? Homeowners often need an advocate in this decision-making process. Our goal at PABCO Roofing Products is to help you feel informed and empowered. Asking the right questions and understanding the process of replacing your roof can make all the difference.  

To help you make a confident choice, here are five essential questions to ask when interviewing prospective contractors. These questions focus on the factors that truly matter when protecting your home with a new roof.  

1) Are you licensed, bonded, and insured? 

Hiring a licensed, bonded and insured roofing contractor ensures that your project is professionally completed, reduces risk, and provides legal and financial safeguards. All three qualifications are important, as they identify different protections: 

• Licensed: Licensing demonstrates that the contractor meets local or state requirements, including training and expertise in roofing standards and practices. Licensed contractors are familiar with building codes and regulations, adding a layer of accountability to your project.  

• Bonded: A surety bond protects homeowners financially if the contractor doesn’t fulfill contractual obligations or fails to complete the project. This designation demonstrates the contractor’s commitment to professionalism and reliability. 

• Insured: Contractor insurance protects you from liability if accidents occur on your property. It also covers potential damage to your home during the project, giving you peace of mind. 

Asking about these qualifications is a key step in selecting a contractor you can trust. 

2) How long has your company been in business? 

Choosing a contractor with an established presence and reputation increases the likelihood they’ll honor warranties, handle repairs or address service agreements in the future. Longevity often correlates with reliability, consistent work quality and satisfied customers.  

Why it matters: 

• Experienced contractors are familiar with local climate conditions, building codes and potential roofing challenges specific to your area. 

• They’ve had time to develop streamlined processes, supplier relationships and skilled crews, which can contribute to the success of your project. 

• Companies with strong reputations are motivated to maintain them, which translates to better service and communication for you. 

Follow up tip: Ask about their history in your area, including examples of completed projects or challenges they’ve faced and overcome. Their answer can provide insights into their expertise and adaptability. 

3) Can my roof be repaired, or does it need to be replaced? 

This question helps you understand your roof’s condition, avoid unnecessary costs and establish trust with your potential roofing contractor. 

A credible roofing contractor will perform a detailed inspection before recommending a solution. They’ll consider factors such as: 

• The age and condition of your roof 

• Signs of damage like granule loss, sagging roof deck, or exposed underlayment 

• Long-term cost-effectiveness of repairs versus replacement 

The contractor should explain their findings and provide evidence, such as photos or videos, to support their recommendation. This transparency demonstrates their professionalism and helps you make an informed decision.  

4) What is involved in the reroof process and how long will it take? 

Understanding the reroof process can reduce stress and set realistic expectations. Here’s what’s typically involved: 

• Inspection and preparation: The contractor will inspect your roof for damage and prepare the site by protecting landscaping and removing old materials. 

• Repairs to the decking: Any rotting or damaged areas of the roof deck will be repaired to ensure a solid foundation for the new roofing materials. 

• Installation of underlayment and materials: Felt or underlayment is installed, followed by shingles. 

• Cleanup and final inspection: The contractor will remove debris, ensure all nails and materials are cleared, and perform a final quality check before presenting the completed work to you. 

For a standard single-family home, the process typically takes one to three days, depending on the roof size, complexity, and weather conditions. Specialty materials or extensive repairs may extend the timeline. A credible contractor will provide a detailed schedule and keep you informed at every step. 

5) Have you completed projects nearby, and will you provide references? 

Local experience is invaluable when choosing a roofing contractor. Contractors who are familiar with your area’s climate, roofing styles, and homeowner preferences are often better equipped to handle your project. 

Projects in your neighborhood can provide a clearer picture of the contractor’s work quality and reliability. Talking to neighbors who’ve worked with the contractor can also provide firsthand insights into their communication, timeliness, and professionalism. 

Tips for vetting: Ask for a list of references from nearby projects or check online reviews but balance them with in-person feedback from neighbors or community groups. Platforms like Facebook and NextDoor are great for gathering recommendations and learning about local contractors’ reputations. 

The bottom line 

Hiring a roofing contractor is a significant decision that impacts the performance and value of your home’s roof. By asking these five questions, you’ll gain valuable insights into the contractor’s qualifications, experience, and approach to your project. Taking the time to vet potential contractors thoroughly will give you confidence in your choice and help ensure your new roof is installed correctly and protects your home. 

For homeowners assessing whether to repair or replace their roofs, finding a skilled contractor is key to ensuring peace of mind. Our contractors, experienced in installing PABCO Roofing Products, excel in spotting potential problems and performing meticulous repairs or installations that adhere to rigorous quality standards. Their proficiency and access to high-grade materials like asphalt shingles from PABCO Roofing Products play a crucial role in your roofing decision-making process. To learn more about our products and how to find the right professional for your needs, visit our website and find a contractor near you.